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Content Takedown Policy

Last updated on May 8, 2022.

Creatic respects the intellectual property rights of everyone, and desires to offer a platform which contains no content that violates those rights. We require that information or content published on our Platform be accurate, lawful and not in violation of the rights of third parties. To promote these objectives, Creatic provides a process for submission of complaints concerning content of third-party Creators or users posted on our Platform. Our policy and procedures are described and/or referenced in the sections that follow.

Please note that whether or not we disable access to or remove content, Creatic may make a good faith attempt to forward the written notification, including the complainant’s contact information, to the alleged infringer and/or take other reasonable steps to notify them that Creatic has received notice of an alleged violation of intellectual property rights or other content violation. It is also our policy, in appropriate circumstances and in our discretion, to disable and/or terminate the accounts of users/creators, as the case may be, who infringe or repeatedly infringe the rights of others or otherwise post unlawful graphic digital content or who make false claim in this respect. If we remove your content or account due to this infringement, you will not be entitled to any refund or compensation from us.

Please note that any notice or counter-notice you submit must be truthful and must be submitted under penalty of perjury. A false notice or counter-notice may give rise to personal liability. You may therefore want to seek the advice of legal counsel before submitting a notice or a counter-notice.

Whom you can file a claim regarding a copyright infringement to?

All claims alleging copyright infringement for material that you believe to be residing on our website, should be promptly sent in the form of written notice to our Copyright Agent:

Copyright Agent for Copyright claim notices:

Name: Ledion Dyrmishi
Email: ledion.dyrmishi@delixsoftware.com
Postal Address for Complaints: Ymer Kurti street, 3rd floor, Tirane, Albania

How can you file a claim regarding a copyright infringement?

Valid claim must be a written communication that includes all of the following elements:
Signature of copyright owner or person authorized to act on behalf of the owner;
Identification of copyrighted work claimed to be infringed;
Identification of the material claimed to be infringing or to be the subject of infringing activity and information reasonably sufficient to permit us to locate the material;
Information reasonably sufficient to permit us to contact the complaining party (address, phone number and, if available, email address);
A statement that the complaining party has a good faith belief that use of the material in the manner complained is not authorized by the copyright owner, its agent, or the law; and
A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of the exclusive right allegedly being infringed.

Please note, there are substantial penalties for false claims, and we can also disable your accounts. We reserve the right to accept or reject your claim, at our sole judgment and discretion.

How to file a counter-claim against copyright infringement claim?

If a notice of alleged copyright infringement has been wrongly filed against you, you may submit a counter-claim to our Copyright Agent. A valid counter-claim must be a written communication that includes all of the following elements:
A physical or electronic signature;
Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;
A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification; and
Your name, address, and telephone number

Upon receipt of a valid counter-claim, we may forward it to the original complainant who submitted the claim alleging copyright infringement. We reserve the right to accept or reject your counter-claim, at our sole judgment and discretion.

False Claim

You could be liable for the punishment for perjury or such other legal recourse if you make false claim alleging copyright infringement. We may also disable your account, without any refund or compensation, in such cases.

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  • Whom you can file a claim regarding a copyright infringement to?
  • Copyright Agent for Copyright claim notices:
  • How can you file a claim regarding a copyright infringement?
  • How to file a counter-claim against copyright infringement claim?
  • False Claim
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